Build trust and loyalty
Optimize customer communications at marketing, sales or service departments to provide the best customer experience and build trust. Create personalized messages and mailings and communicate them through the right channels and at the right time. Integrated AI helps you with recommendations for content, channels, and analytics on your actions. Use all functions fully integrated in one place. It could hardly be simpler.
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Personalize your marketing activities
With Dynamics 365 Marketing, monitor all marketing activities in one central location - fully integrated into the familiar working environment. Develop personalized sales enablement activities.
- Handle both B2B and B2C activities in one place
- Monitor results in real time
- Experiment and optimize with new activities
- Create performant content with the dynamic content editor and support from AI
